Comprehensive support for your academic, personal, and professional well-being.
π€
Student Support Services
Our students enjoy excellent student support services provided by friendly staff. The ICM campus reception also serves as a Student Service Centre with our specialist staff ready to give you information and advice regarding admissions, enrolment, progression, deferment, and completion of courses including:
Payment of fees, other charges
Processing of enrolments
Refunds processing
Enrolment and re-enrolment enquiries
Student records & course completion info
Documentations, Student Cards, letters etc.
Processing credit transfers and RPL
Receiving student complaints and appeals
Processing deferment, suspension, and student-initiated cancellation of studies
π
Student Welfare Staff
For other matters, ICM has a dedicated team of student support staff and a student welfare officer to look after the student needs. Students may seek the following services:
πΊοΈ
Information about transport, accommodation, public services, and life in Melbourne.
π
Career advice and planning.
π
Resume preparation.
β½
Student extracurricular activities.
π₯
Medical care and health insurance guidance.
π¬
Personal matter consultation.
βοΈ
Rights and responsibilities of international students.
βΉοΈ
General information and enquiries.
π¨
Critical Incident or Emergency
ICM has a designated staff member whom students can contact in case of a critical incident or emergency. Students should contact Abhinav Dhara immediately.