Course Information

Delivery Mode Campus Locations Duration
Classroom based/Face to Face delivery Level 11, 55 Swanston Street Melbourne Victoria 3000. Duration is 98 weeks (which constitutes 79 teaching weeks (1896 hours) + 19 weeks of break period)

Course Overview

This qualification is reflecting the role of individuals in a variety of Business Service job roles. These individuals may have supervisory performance accountabilities. Individuals in these roles carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills. They use well-developed skills and a broad knowledge based to apply solutions to a defined range of unpredictable problems and analysis information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.



Career Opportunities

All sectors of the global economies offer varied entry level opportunities for holders of the Certificate IV in Business including public service, government business, education, health, manufacturing, mining, service industries, e-commerce and the retail sector.

Units of Competency

Core subjects

BSBCRT411 Apply critical thinking to work practices
BSBTEC404 Use digital technologies to collaborate in a work environment
BSBTWK401 Build and maintain business relationships
BSBWHS411 Implement and monitor WHS polices, procedures
BSBWRT411 Write complex documents

Electives subjects

BSBPEF403 Lead personal development
BSBPEF502 Develop and use emotional intelligence
BSBSTR402 Implement continuous improvement
BSBSTR503 Develop organisation policy
BSBSUS412 Develop and implement workplace sustainability plans
BSBMKG433 Undertake marketing activities
BSBPEF403 Lead personal development

Age Requirements:

All students must be aged 18 years or over at the time of applying for admission to the Institute.


Academic Requirements:

Satisfactory completion of studies in applicant’s home country equivalent to an Australian Year 12 qualification is required for entry into this course.


English Language/Literacy/Numeracy requirements:

We accept admission to the students if they qualify in ANYONE (1) of the following:

The table below shows the English language test providers including information on English Language Intensive Courses for Overseas Students (ELICOS) and the minimum overall band scores student must achieve to meet the Student visa English language requirement.

English language test providers Minimum test Score Minimum test score with either 10 weeks of ELICOS, Foundation Standard program or Pathway program Minimum test score with either 20 weeks ELICOS or Foundation Extended program
International English Language Testing System (IELTS) 6.0 5.5 5.0
TOEFL internet-based test (only accepted if test is taken on or before 25 July 2023) * 64 46 35
Cambridge English: Advanced (Certificate in Advanced English) ** 169 162 154
Pearson Test of English Academic (PTE Academic) 50 42 36

Source : https://immi.homeaffairs.gov.au/visas/getting-a-visa/visa-listing/student-500#Eligibility.


ICM can grant you credit towards your course for units of competency that you have already completed with another RTO or authorised issuing organisations. We can also grant you Credit for subjects or units you have completed where equivalence can be established between the unit in your course, and the subject or unit you have completed.

There is no charge to apply for Credit.

To apply, fill in the Credit Application Form and submit it as part of your enrolment.

*Please refer to your Student Prospectus for more information on RPL. As an international student you should note that where you are granted RPL this will reduce your course duration and you will be informed of this in writing.



Recognition of Prior Learning (RPL) is a process where skills and knowledge that you have gained through work and life experience and other unrecognised training can be formally recognised.

ICM has a process that has been structured to minimise the time and cost to applicants and provides a supportive approach to students wishing to take up this option. You should ideally apply for RPL at the time of enrolment, but you may also apply up to 2 weeks into your course.

During the entry process and interview stage ICM will discuss with you the process and options for RPL. Suitability is often determined on how much experience you have in a certain area, your work history and previous training.

If RPL is determined as a possibility for you, you will be provided with a kit that will guide you in working through each unit to determine relevant skills and experience and identify whether you would be able to provide the required evidence.

A trainer/assessor will be available to assist you throughout this process.

*Please refer to your Student Prospectus for more information on RPL. As an international student you should note that where you are granted RPL this will reduce your course duration and you will be informed of this in writing.