Course Information

Delivery Mode Campus Locations Duration
Classroom based/Face to Face delivery Level 11, 55 Swanston Street Melbourne Victoria 3000. CRICOS duration is: 64 weeks (which constitutes 52 teaching weeks (1040 hours) + 12 weeks of break period)

Course Overview

This qualification reflects the role of individuals who apply specialized knowledge and skills, together with experience in leadership and management, across a range of enterprise and industry contexts.

Individuals at this level use initiative and judgement to plan and implement a range of leadership and management functions, with accountability for personal and team outcomes within broad parameters. They use cognitive and communication skills to identify, analyses and synthesize information from a variety of sources and transfer their knowledge to others, and creative or conceptual skills to express ideas and perspectives or respond to complex problems.



Career Opportunities

Upon successful completion of this course, the types of occupations that you can seek include:

  • Supervisor
  • Manager
  • Client services manager
  • Client services executive

Units of Competency

Core subjects

BSBCRT611 Apply critical thinking for complex problem solving
BSBLDR601 Lead and manage organisational change
BSBLDR602 Provide leadership across the organisation
BSBOPS601 Develop and implement business plans
BSBSTR601 Manage innovation and continuous improvement

Electives subjects

BSBHRM613 Contribute to the development of learning and development strategies
BSBHRM615 Contribute to the development of diversity and inclusion strategies
BSBSTR602 Develop organisational strategies
BSBSTR801 Lead innovative thinking and practice
BSBSTR802 Lead strategic planning processes for an organisation

Age Requirements:

All students must be aged 18 years or over at the time of applying for admission to the Institute.


Academic Requirements:

Entry to this qualification is limited to those individuals who:

  • Satisfactory completion of studies in applicant’s home country equivalent to an Australian Year
  • Have completed a Diploma or Advanced Diploma from the BSB Training Package (current or superseded equivalent versions).
        (or)
  • Have two years equivalent full-time relevant workplace experience in an operational or leadership role in an enterprise.

English Language/Literacy/Numeracy requirements:

We accept the admission to the students if they qualify in ANYONE (1) of the following:

IELTS overall band of 5.5
TOEFL iBT test score band of 46 equivalent or above;
Refer: http://www.ets.org/toefl/ibt/about

PTE Academic band score 42 equivalent or above;
Refer: https://pearsonpte.com/the-test

Cambridge English Advanced (CAE) test score band of 47 equivalent or above;
Refer: http://www.cambridgeenglish.org/exams-and-tests/advanced/

OET score band “C” Pass equivalent or above;
Refer: https://www.occupationalenglishtest.org/test-information/results-assessment/

Completion of a full-time studies in Australia towards a Certificate IV or above Satisfactory completion of the ESL course / English language course or satisfactory completion of 10-20 weeks ELICOS from a National ELT Accreditation Scheme (NEAS)Accredited English Institution with an IELTS score of 5.0.
OR
Any other form which satisfies the Institution during their pre-enrolment interview.

Identify the Language Literacy and Numeracy (LLN) needs of the students:

LLN test is available at https://icm.quiz.lln.training/?quizId=acsf4. ICM Training and Assessment is committed to supporting all our students in successfully completing their selected course of study. National research consistently indicates that many students will require some level of LLN support.

As such, we recognise that we have a responsibility to understand each student’s unique LLN needs. Our desire is to identify any LLN needs that students may have as a student and to assist them in reducing the impact this may have on their studies with ICM.

Therefore, student is compulsory undertake LLN Test, which is to ensure that we confirm the learning needs of our participants prior to commencement of the training.


ICM can grant you credit towards your course for units of competency that you have already completed with another RTO or authorised issuing organisations. We can also grant you Credit for subjects or units you have completed where equivalence can be established between the unit in your course, and the subject or unit you have completed.

There is no charge to apply for Credit.

To apply, fill in the Credit Application Form and submit it as part of your enrolment.

*Please refer to your Student Prospectus for more information on Course Credit. As an international student you should note that where you are granted credit this will reduce your course duration and you will be informed of this in writing.



Recognition of Prior Learning (RPL) is a process where skills and knowledge that you have gained through work and life experience and other unrecognised training can be formally recognised.

ICM has a process that has been structured to minimise the time and cost to applicants and provides a supportive approach to students wishing to take up this option. You should ideally apply for RPL at the time of enrolment, but you may also apply up to 2 weeks into your course.

During the entry process and interview stage ICM will discuss with you the process and options for RPL. Suitability is often determined on how much experience you have in a certain area, your work history and previous training.

If RPL is determined as a possibility for you, you will be provided with a kit that will guide you in working through each unit to determine relevant skills and experience and identify whether you would be able to provide the required evidence. A trainer/assessor will be available to assist you throughout this process.

*Please refer to your Student Prospectus for more information on RPL. As an international student you should note that where you are granted RPL this will reduce your course duration and you will be informed of this in writing.